Shelby Freudenburg, APRN

She was excellent at reviewing, making sure I understood, and in agreement with treatment plan. Very thorough.

Because this visit was during a week day it was not busy, when I had to return on the weekend, my wait was an hour and a half. The staff did a good job of notifying me when I checked in.

Shelby F was very nice and attentive.

Great

Good

Good

Excellent!

When the nurse came in at discharge, she asked if I had seen the doctor. When she realized that I had not received any follow-up from the NP regarding my son's test results, diagnosis, or plan of care, she quickly pulled herself together, remained professional, and did the follow-up herself. I want to recognize that the staff worked well together to make sure we were cared for, and the nurse did her best to put on a professional appearance in a difficult situation. However, the fact remains that I never received direct communication from the NP about my son's results or care, and that should not have been overlooked.

I was well taken care of. I have no complaints

I have told other people about how well you took care of me.

Excellent care